Betika Zambia

Betika Zambia operates within the online sports betting and gaming sector. The company's activities involve supporting exciting campaigns across both digital and print platforms. Its operations include managing customer interactions through various channels such as calls, chat, social media, and email, ensuring timely resolution of queries. Furthermore, Betika Zambia supports initiatives aimed at increasing digital adoption and promoting the use of self-service platforms like apps, websites, USSD, chatbots, and social media channels. The company also focuses on maintaining customer account information in CRM systems while adhering to responsible gambling guidelines and anti-money laundering policies.