ICT Support job at ZedSMS Technology

ICT Support2026-07-21T04:20:39+00:00ZedSMS TechnologyFULL_TIMELusakaLusaka10101ZambiaProfessional ServicesComputer & IT, Customer ServiceZMWMONTH2026-07-31T17:00:00+00:008Technical SupportProvide first-line technical support for ALIS-related issues and user queries.Log, track, and manage client support tickets through to resolution.Troubleshoot and diagnose reported problems, escalating to developers where necessary.Monitor system usage patterns and report recurring issues to the development team.Client TrainingSchedule and conduct training sessions with clients on new ALIS features as the…