Job Vacancy: Travel Agent / Travel Consultant

Part time position.

Job Title: Travel Agent / Travel Consultant

Job Location: Lusaka, Zambia

Company Name: African Thunder Travel & Tours

Job Description:

African Thunder Travel & Tours is seeking an experienced and customer-focused Travel Agent / Travel Consultant to join our growing team in Lusaka. The successful candidate will be responsible for planning, selling, and coordinating local and international travel arrangements while delivering exceptional service to leisure and corporate clients.

– Advising clients on travel options, destinations, and costs

– Booking flights, hotels, tours, transfers, and travel insurance

– Handling ticketing, reissues, refunds, and cancellations

– Assisting clients with visa requirements and travel documentation

– Designing customized travel itineraries for individuals and groups

– Liaising with airlines, hotels, and tour operators

– Managing travel changes and emergency support when required

– Maintaining accurate booking records and client databases

– Actively promoting and selling travel products and services

 

Qualification & Experience Required:

– Diploma or Certificate in Travel & Tourism, Hospitality, or related field

– Minimum 2–5 years’ experience as a Travel Agent or Travel Consultant

– Knowledge of airline ticketing and fare rules

– Experience with GDS systems (Amadeus, Galileo, Sabre, or Travelport)

– Strong customer service, sales, and communication skills

– Ability to work independently and under pressure

– Knowledge of visa processing and international travel regulations is an added advantage