First Capital Bank (FCB) Zambia Ltd

First Capital Bank (FCB) Zambia Ltd, formerly International Commercial Bank Zambia, began operations in June 2010. In July 2013, it was acquired by investors led by First Merchant Bank Malawi (FMB), which operates in Malawi, Mozambique and Botswana, and subsequently renamed itself. The bank provides an extensive range of banking solutions services through its growing network of branches. Its business activities include supporting retail, SME, corporate, digital, and agricultural financial goals. Services encompass merchant acquisition for POS, mPOS, eCommerce, and Soft POS payments, alongside general customer service, account opening, KYC compliance, and managing various client instructions. The bank's operations involve assisting with administrative functions such as fleet management, statutory compliance (including Bank of Zambia requirements), and ensuring smooth branch operations.