Training Specialist

Job Title: Training Specialist / Store TrainerLocation:​ Lusaka, ZambiaDepartment:​ Operations / People & Culture1. Core MissionTo build a high-performing local team by delivering standardized training on beverage making, customer service, and food safety. You will ensure every store in Lusaka operates with consistent quality and service standards.2. Key ResponsibilitiesNew Hire Onboarding:​ Conduct induction for all new recruits (baristas, servers, cleaners) on company culture, policies, and basic job skills.Product Mastery:​ Train staff on standard recipes, milk tea brewing, coff…