Zaffico PLC is a listed and publicly traded company whose mission is to establish and manage industrial exotic forest plantations and agroforestry products in order to meet demand and maximise return on investment. The company’s business focus has evolved to cover the full forestry value chain from plantation establishment and management to complementary processing facilities, which currently includes a Pole Treatment Plant and state[1]of-the-art Wetmill.

To ensure efficient customer service and sales, the company is now inviting applications from suitably qualified and motivated candidates for the underlisted position:

1.0 SALES SPECIALIST

Reporting to: Head – Commercial

1.1 LOCATION: LUSAKA

1.2 JOB PURPOSE

The Sales Specialist will be responsible for developing, co-ordinating and managing sales and marketing strategies in line with the Corporation’s overall objectives and strategic goals.

1.3 MAIN DUTIES AND ACCOUNTABILITIES OF THE JOB HOLDER

The main duties and responsibilities s for the job holder will be to:

• Develop appropriate marketing and sales strategies, action plans and budgets in line with the Corporation’s strategic objectives.
• Develop market research strategies to ensure that appropriate decisions are made on delivery of quality products and services on the market.
• Plan and monitor implementation of the Corporation’s business proposition to retain existing clients and attract prospective ones.
• Ensure that the Corporation’s products and services are being sold to generate projected revenue according to the Corporation’s sales objectives and targets.
• Recommend and conduct product and service promotion and publicity campaigns and activities to ensure retention of existing customers and attraction of new ones.
• Provide technical advice to Management in the development of the Corporation’s business policies and enhancement of the corporate brand.
• Liaise with other departments for consultations and assessments of products and service quality to ensure customer satisfaction.
• Manage strategic customer relationships, evaluate current marketing programmes and recommend improvements and new business ventures.
• Issue to Management, timely monthly, quarterly, and annual sales reports to aid decision making.
• Conduct customer survey and assessment to improve processes and customer experience.
• Carry out special assignments and submit findings to superior.

1.4 MINIMUM QUALIFICATIONS AND EXPERIENCE

• Full Grade 12 School Certificate with 5’O Levels (credits or better).
• Degree in Marketing or equivalent.
• Master of Marketing, Business Administration or equivalent is an added advantage.
• Minimum Five (5) years’ experience in sales, customer account and relationship management.
• Member of the Zambia Institute of Marketing.
• Must possess a valid driving license.
• Experience in Forestry is an added advantage.