Customer Experience Intern

Job roleThe Customer Experience Intern will provide administrative and operational support to customer experience initiatives aimed at increasing customer acquisition, engagement, repeat purchases and sales. The role will support the bulk customer programme, customer enquiries and comments, customer service calls, social media pages and WhatsApp groups, and internal customer activations.Key Responsibilities & Critical Success MeasuresSupport bulk card printing, customer onboarding, record management, dispatch and follow-ups, ensuring cards and customer records are processed accurately and …