Customer Service Intern Job At Unkago

JOB DETAILS:Job Opportunity: Customer Service InternCompany: Unka Go Technologies Limited (Unka-Go Taxi App)Location: Lusaka, Zambia.Closing Date: 19th February, 2024.Responsibilities:• Address customer complaints promptly, offering appropriate solutions and alternatives within specified time frames.• Investigate customer complaints, identify root causes, and provide clear explanations of solutions, expediting corrections or adjustments as needed.• Respond to customer inquiries across various communication channels including telephone calls, social media, live chat, emails, WhatsApp, and…