Student Advisor Telesales

JOB SUMMARYUnicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia.Responsibilities:Support and provide superior service to students & potential students via telephone.Use questioning and listening skills that support an effective telephone conversationProvide customers with product and service informationProcess documents, forms, and applicationsIdentify and escalate priority issuesRequirements:Minimum academic qu…