Call Centre Supervisor at Unicaf University

:Manage and assist your team of advisors in all their issuesSupervise the daily work of advisors assigned to your teamAssessing the advisors work and give them feedback to maximize their performanceTake calls that your advisors can’t handle and be available when an advisor appears to need assistanceMotivate and encourage advisors through positive communication and feedbackEvaluates the advisers of your assigned team based on evaluation parameters and reportsReporting to:Director of OperationsCall Centre Operations ManagerCall Centre Performance OfficerCall Centre Performance ManagerEvaluated…