We are seeking a reliable and detail-oriented Tracking Controller to manage and monitor vehicle fleets equipped with GPS tracking systems. The successful candidate will be responsible for overseeing the real-time tracking of vehicles, analyzing data, ensuring the efficient operation of the tracking systems, and providing support to drivers and fleet managers. This role plays a key part in ensuring fleet safety, efficiency, and operational optimization.

Key Responsibilities:

• Monitor Fleet Activity:
• Oversee the real-time location, speed, and status of all vehicles in the fleet via GPS tracking software.
• Track vehicle movement, identify inefficiencies, and make recommendations for improving route planning and fleet performance.
• Monitor driver behavior, including speed, idling time, and unauthorized usage.
• Data Analysis & Reporting:
• Analyze tracking data and generate reports on fleet performance, fuel efficiency, and vehicle usage.
• Provide detailed reports to management regarding vehicle activity, trends, and potential areas for improvement.
• Identify patterns such as excessive idling, route deviations, and maintenance needs.
• Fleet Optimization:
• Help optimize routes and scheduling to ensure timely deliveries, reduce fuel consumption, and increase overall efficiency.
• Ensure vehicles are operating within compliance standards and policies.
• Troubleshooting & Support:
• Resolve any issues or discrepancies with vehicle tracking systems or hardware.
• Provide support and assistance to drivers in case of system issues or GPS malfunctions.
• Communication with Drivers:
• Act as a liaison between fleet drivers and management, ensuring timely updates and communication regarding schedules, routes, and any changes.
• Assist drivers with navigation, troubleshooting technical issues, and ensuring proper use of the tracking system.
• System Management:
• Ensure all vehicles are properly fitted with up-to-date GPS trackers and the system is functioning correctly.
• Maintain accurate records of all vehicle tracking systems, including installation, maintenance, and repairs.

Requirements

• Grade 12 Certificate
• Diploma in Information Technology or equivalent
• Minimum 2 years work experience in a similar role
• Technical Training or Certifications in Fleet Management is an added advantage
• Proven experience in vehicle tracking, fleet management, or a related field (at least 1-2 years).
• Familiarity with GPS tracking software and fleet management systems.
• Strong analytical and problem-solving skills.
• Knowledge of vehicle maintenance, fleet operations, and logistics is a plus.
• Basic understanding of vehicle electronics and tracking devices
• Strong attention to detail and data accuracy.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage multiple fleet-related tasks simultaneously.
• Problem-solving skills to identify and resolve issues quickly and efficiently

• Monitor Fleet Activity:
  • Oversee the real-time location, speed, and status of all vehicles in the fleet via GPS tracking software.
  • Track vehicle movement, identify inefficiencies, and make recommendations for improving route planning and fleet performance.
  • Monitor driver behavior, including speed, idling time, and unauthorized usage.
• Data Analysis & Reporting:
  • Analyze tracking data and generate reports on fleet performance, fuel efficiency, and vehicle usage.
  • Provide detailed reports to management regarding vehicle activity, trends, and potential areas for improvement.
  • Identify patterns such as excessive idling, route deviations, and maintenance needs.
• Fleet Optimization:
  • Help optimize routes and scheduling to ensure timely deliveries, reduce fuel consumption, and increase overall efficiency.
  • Ensure vehicles are operating within compliance standards and policies.
• Troubleshooting & Support:
  • Resolve any issues or discrepancies with vehicle tracking systems or hardware.
  • Provide support and assistance to drivers in case of system issues or GPS malfunctions.
• Communication with Drivers:
  • Act as a liaison between fleet drivers and management, ensuring timely updates and communication regarding schedules, routes, and any changes.
  • Assist drivers with navigation, troubleshooting technical issues, and ensuring proper use of the tracking system.
• System Management:
  • Ensure all vehicles are properly fitted with up-to-date GPS trackers and the system is functioning correctly.
  • Maintain accurate records of all vehicle tracking systems, including installation, maintenance, and repairs.

• Strong analytical and problem-solving skills.
• Knowledge of vehicle maintenance, fleet operations, and logistics.
• Basic understanding of vehicle electronics and tracking devices.
• Strong attention to detail and data accuracy.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage multiple fleet-related tasks simultaneously.
• Problem-solving skills to identify and resolve issues quickly and efficiently.

• Grade 12 Certificate
• Diploma in Information Technology or equivalent
• Minimum 2 years work experience in a similar role
• Technical Training or Certifications in Fleet Management is an added advantage
• Proven experience in vehicle tracking, fleet management, or a related field (at least 1-2 years).