NOC Engineer at TopFloor Limited

We are seeking a highly organized and detail-oriented NOC Engineer to provide essential support to our client, a telecom group operating in Zambia offering mobile, data and fintech services. The NOC Engineer will be responsible for monitoring IT applications and servers to ensure proactive resolution of alerts and potential incidents. Serve as the 1st line of support for all IT application issues.Key Responsibilities:IT OperationsResolving SRs raised by the business within SLA.Monitoring of application and server performance.Trend analysis after changes are deployed to make sure services have …