Job Description
Job Overview
Business Segment: Personal & Private Banking
Company: Stanbic Bank Zambia
Location: ZM, Copperbelt Province, Ndola, Mufulira
Job Type: Full-time
Job Ref ID: 80222831A-0001
Date Posted: 2/13/2026
To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I/II, forex and CLO are present).
Qualifications
Type of Qualification:Â First Degree
Field of Study:Â Business Commerce
Licenses & Certifications:Â FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
5-7 years
Relevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Directing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Providing Insights
- Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)