Customer Care Officer Job At Puku Solutions

JOB DETAILS:Job SummaryReports to the Assistant Sales and Customer service Manager, the incumbent is the front-line professional responsible for maintaining positive relationships with clients and for delivering exceptional customer support and assistance.Main Duties• Provides prompt, courteous, and accurate responses to customer inquiries, complaints, and requests through various communication channels in a professional manner.• Ensures customer’s daily orders, cancellation of orders and modification transactions are conducted efficiently.• Stays up to date with company policies, proc…