CUSTOMER SERVICE REPRESENTATIVE VACANCYNumber of vacancies: 3Reporting to: Station ManagerLocation: LusakaDeadline for Submission: 20 March 2026Start Date: 1 April 2026RESPONSIBILITIES;Placement of bookingsCollection of paymentsChecking and answering of emailsAnswering of callsIssuing ticketsDealing with customer service complaintsAssisting passengers with their customer experience Ensure DCS procedures are followedEnsure Incident reports are completedEnsure the Flight Updates are accurately updated Delegate tasks to the Ground Handling OfficersOversee check in, boarding, Alight departures/arr…
Customer Service Representative (3)
Proflight Zambia
Lusaka, Zambia
Posted 1 months ago
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