Customer Service Officer at Private Tutors Zambia Ltd

We are looking for a Customer Service Officer to provide operational and administrative support to the School Office and various departments.-To interact with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.-Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Communicating with customers through various channels.-Providing feedback on the efficiency of the customer service process.-Ensure customer satisfaction and provide professiona…