IT Service Desk Lead

I.T Service Desk Lead2026-10-28T12:47:03+00:00Precision RecruitmentFULL_TIMELusakaLusaka10101ZambiaProfessional ServicesComputer & IT,Management,Customer ServiceZMWMONTH2026-11-06T17:00:00+00:008The IT Service Desk Lead will be responsible for leading and overseeing the IT Service Desk team to ensure efficient, customer-focused delivery of technical support services. This role involves supervising daily operations, managing ticket queues, and acting as the primary escalation point for complex technical issues.Key responsibilities include providing mentorship, performance oversight, and fos…