Customer Service Support Agent

JOB DETAILS:Overview• We are recruiting!• Our client inn Lusaka, Zambia is looking to hire Customer Service Support Agent to join their team for the job vacancy within the betting industry.• To apply or for more information follow the link below;Key Responsibilities:• Respond to customer inquiries via various channels in a timely manner.• Provide accurate information on products, services, and promotions.• Resolve customer issues, escalating complex cases as needed.• Maintain records of customer interactions and transactions.• Identify and suggest process improvements.Requireme…