Job Description
About Us
We are a growing agribusiness company committed to supporting farmers and agricultural stakeholders with innovative solutions that improve productivity and sustainability. As we expand, we are looking for a proactive and detail-oriented Sales Support Officer to join our team.
Job Summary
The Sales Support Officer will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines agricultural knowledge with structured sales support processes to drive business growth.
Key Responsibilities
- Conduct outbound calls to potential leads and prospects
- Qualify leads based on defined criteria
- Accurately capture and update customer information in the CRM system
- Maintain clean, organized, and validated data within the CRM
- Follow up with prospects to nurture relationships and support conversion
- Assist in tracking and managing the sales pipeline
- Support the sales team with administrative and coordination tasks
- Generate basic reports on lead activity and pipeline status
Requirements
- Bachelor’s Degree inAgronomy, Agriculture, or a related field
- Strong communication and interpersonal skills
- Confidence in making outbound calls and engaging potential clients
- High attention to detail, especially with data entry and validation
- Basic understanding of CRM systems (or willingness to learn)
- Strong organizational and follow-up skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Self-motivated and able to work with minimal supervision