Senior Guest Services Supervisor

Key Duties and ResponsibilitiesPlease note that this is not an exhaustive list of everything that needs to be done. Avani employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:Assist the preparation of the Front Office team budget.Plan and implement training plans for all Front Office employees. Conduct regular associate training, and monitor its success. This will involve training in both IT systems and guest-service procedures.Maintain full knowledge of the Property Management and Call Centre…