4 Sales Consultants Job At Lolc Finance Zambia Limited

JOB DETAILS:Job Responsibilities• Improve customer service experience, create engaged customers• Take ownership of customers issues and follow problems through to resolution• Set a clear mission and deploy strategies focused towards that mission• Develop service procedures, policies and standards• Keep accurate records and document customer service actions and discussions• Analyse statistics and compile accurate reports• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment• Keep ahead of indust…