Area Sales Supervisor

Are you a dynamic individual with a passion for driving business growth? We are seeking a highly motivated and experienced Area Sales Supervisor to lead the sales of consumer internet services (in Lusaka) for Liquid Intelligent Technologies (LIT).

Responsibilities:

• Achieve sales quotas (revenue targets and subscriber targets) for consumer internet services in the assigned sales area or region.
• Superior market positioning of LIT consumer internet offerings against competing services/broadband technologies such as 4G, 5G, fibre-to-the-home (FTTH), & satellite.
• Monitor the consumer internet market terrain and competitive environment (Mobile Network Operators, FTTH providers, Starlink, etc.)
• Ensure compliance to the regulatory and legal requirements applicable in the consumer internet services landscape.
• Design and selection of the appropriate, suitable, and cost-effective marketing channel (direct, merchants, facilitators, or agents).
• Consumer customer segmentation and subsequent targeting using effective sales route planning and sales point setups in assigned sales area/region.
• Accurately and proactively forecasting stock levels of consumer connectivity devices required to meet the area sales quotas.
• Diligent management and monitoring of company field facilities and outdoor equipment in the assigned sales area.
• Recruitment, onboarding, and supervision of the consumer sales team comprised of sales executives and sales DSAs.
• Incentivising, motivating, and retention of the consumer sales team comprised of sales executives and sales DSAs.
• Designing effective and appealing sales promotions for consumer internet services.
• Formulating clearly defined and meaningful sales contests for sales executives and sales DSAs.

·      Explore application of AI, machine learning, and data science in consumer sales planning and processes.

Qualifications:

• Grade 12 School Certificate (or Equivalent)
• Bachelor’s degree (minimum merit) in a business-related discipline
• Master’s degree is a plus.
• Minimum of 2 years proven experience in a similar role focused on consumer sales planning, operations, or management of internet/broadband services.
• A valid driving licence.
• Use of Microsoft Office (Work, Excel, PowerPoint, Teams, OneDrive)
• Familiarity with AI models, machine learning techniques, and data analytics will be an advantage.
• Strong understanding of sales strategies, sales operations, customer relationship management, and customer experience best practices.
• Excellent project management skills, including the ability to prioritize tasks, manage resources, and deliver results within defined timelines.
• Strong analytical and problem-solving skills, with the ability to gather and interpret data to drive informed decision-making for onboarding, sales generation, and customer retention within the consumer sales segment.
• Exceptional communication and interpersonal skills, with the ability to build relationships, negotiate effectively, and collaborate with diverse stakeholders.