Customer Service Officer & Kalumbila

it’s all aboutUUnited Bank for AfricaJOB OPPORTUNITYCustomer Service OfficerDepartment/Unit: OperationsLocation: Solwezi and NdolaReporting RelationshipsFunctionally reports into: Customer Service ManagerAdministratively reports to: Same as aboveSupervises: NilJob objective(s)To ensure quality customer service delivery and assists in cross-selling UBA group product and services.Duties & ResponsibilitiesEnsure proper management of the customer service desk.Handle all enquiries and relate directly with customers.Assists to cross sell bank’s products and services.Timely account opening an…