Customer Relation Management Specialist Job At Keda Zambia Ceramics Company Limited

JOB DETAILS:Role Overview:We are looking for a highly motivated CRM Specialist to manage and optimize our CRM system in our branch office. The successful candidate will be responsible for ensuring the smooth operation of the CRM system, executing promotional activities, managing CRM team members, and coordinating resources to address customer issues. If you are a skilled professional with a strong understanding of CRM systems, business processes, and effective promotion strategies, we want to hear from you.Key Responsibilities:• Customer Interaction Management: Serve as the primary point of …