Customer Service Supervisor

Company Overview:Keda Zambia Ceramic is a leading manufacturer in the ceramics industry, committed to innovation, quality, and excellence. With a focus on sustainable practices and employee welfare, we strive to create a workplace that fosters growth and success for all team members.Job responsibilities:Manage daily sales booking orders and ensure timely completion of customer order billing.Oversee the production of customer orders, from quotation to delivery and damage compensation.Follow up on overdue customer payments to ensure timely collection.Coordinate with the Chinese manager to handle…