Call Centre Agent Job At Ison Xperiences

JOB DETAILS:Position Summary:• The Call Centre Agent is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.• The primary focus of a Call Centre Agent is to assist; retain; acquire and/or recover customers.Duties & Responsibility1. Build rapport with customers by handling each and every customer call in a courteous; and professional manner,2. Ensures consistently imparting the correct product and services information during each call.3. Obtains; imparts; clarifies and verifies information to and/ or from customer…