Customer Care Executive

iSON BPO Xperiences is the largest 3rd Party BPO service provider in Africa with a presence in 14 countries in Africa with client base across various verticals which include telecommunication; internet and television sectors.iSON Zambia seeks to recruit a suitable and qualified candidate for the position of Customer Care Executive.Position Summary: The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover …