Customer Care Agent job at iSON Technologies

Customer Care Agent2026-07-03T11:31:55+00:00iSON Technologieshttp://www.isontechnologies.com/PART_TIMELusakaLusaka10101ZambiaProfessional ServicesCustomer ServiceZMWMONTH2026-07-17T17:00:00+00:008Duties & ResponsibilitiesHandle customer calls courteously and professionally.Provide accurate information about products and services.Gather, verify, and communicate customer information effectively.Show empathy and provide personalized customer service when needed.Meet the company's call quality standards.Identify and report opportunities to improve customer experience and productivity.Maintain …