Job Description

We are seeking a motivated and detail-oriented individual to join our team at Icypeed. You will have the opportunity to work in a fast-paced environment. The Call Centre Agent will handle inbound and outbound calls from customers on behalf of our clients, addressing inquiries, resolving issues, and providing excellent service. The ideal candidate should have strong communication skills, attention to detail, and a passion for assisting others.Manage large amounts of inbound and outbound phone callsManage social media platform inquiries on WhatsApp and FacebookManage/ update client databaseIdent…