Purpose of the role:

To execute high-integrity payroll and benefits administration, reward analytics, and mobility support across all branches and sites. Critical for ensuring accurate pay, transparent reward processes, audit readiness, and consistent employee experience aligned with approved policies and statutory requirements.

Reports to: Human Resource Manager

Branch: Lusaka Reman

Contract Duration: Two (2) Years, Renewable.

Key Duties and Responsibilities:

The Human Resource Officer – Compensation and Benefits will be required to perform the following tasks:

1.   Payroll Operations

• Prepare, validate, and process payroll (allowances, overtime, deductions, adjustments).
• Reconcile payroll results against GL, HRIS, and employee master data.
• Execute statutory remittance (PAYE, NAPSA, NHIMA,SDL, Personal Levy, etc.) on time.
• Ensure all Payroll related recoveries (HELSB, Loans, Subscription, etc.) are remitted to Institutions.
• Maintain payroll control logs, exception reports, and sign-off trails.
• Coordinate with Finance for journal posting, accruals, and payroll funding readiness.

2.   Benefits Administration

• Manage employee enrollment, changes, exits, and compliance documentation.
• Liaise with insurers, pension administrators, and brokers on claims and membership updates.
• Conduct periodic benefits integrity checks (duplicate entries, inactive members, etc.).

3.   Reward Analytics & Communications

• Produce monthly reward dashboards (cost, allowances, overtime, benefits uptake, mobility).
• Provide insights for budgeting, resource planning, and pay positioning.
• Deliver onboarding briefings for new hires on pay, benefits, and statutory deductions.
• Support annual salary review by providing bands, midpoints, and cost simulations.

4.   Offers, Movements & Internal Equity

• Advise line managers on offers, promotions, transfers, and range alignment.
• Validate internal equity and highlight potential risks or inconsistencies.
• Ensure DoA compliance for all salary-related transactions.

5.   Controls, Audit & Data Privacy

• Maintain maker–checker segregation.
• Enforce data privacy and HRIS access controls
• Conduct periodic self-checks on payroll inputs and benefits data integrity.
• Support internal/external audits and ensure immediate closure of findings.

6.   Stakeholder Support

• Resolve reward queries and support HRBPs/Finance, and Branch/Site teams.

Qualifications and Experience

·        Full Grade 12 certificate – Required.

·        Bachelor’s Degree in Human Resource Management, Business Administration, Finance, or related field.

·        3–5 years’ experience in Compensation & Benefits or payroll operations.

·        Strong working knowledge 0f PAYE, NAPSA, NHIMA, and statutory compliance.

·        Experience in a multinational or industrial/heavy equipment sector is a plus.

·        Payroll/HRIS System Certification (SAGE 300 People) preferred.

·        Full member of the Zambia Institute of Human Resource Management.

·        ZICA (advantageous)

·        ZAQA Validated Qualifications

 Skills & Competencies

• Payroll inputs & reconciliations
• Benefits administration
• Reward analytics & costing
• Vendor coordination
• Excel and dashboards
• Confidentiality and Accuracy
• Strong service mindset
• Governance and Audit