Service and Parts Engineer

JOB DETAILS:Key Duties and Responsibilities:The Service and Parts Engineer will be required to perform the following tasks:Technical Support• Effectively Communicate to the Service Manager regarding the customer Call Plan and execution dates;• Attend to technical enquiries and technical problems on machines to resolve product issues;• Provide Reliable Service and Support and exceptionally high standard of technical support to the customers with mining, earthmoving, construction, quarry, and forestry industries. Consistently exceeding Customer expectations;• Investigate into field infor…