Customer Care Agent job at Hike My Ride

Customer Care Agent2025-09-20T21:56:28+00:00Hike My RideFULL_TIME LusakaLusaka10101ZambiaTransportation, Distribution, and LogisticsCustomer ServiceZMW MONTH2025-09-25T17:00:00+00:00 Zambia8ResponsibilitiesCustomer SupportAnswer inbound calls, emails, or chats from customers.Provide accurate information about products, services, and company policies.Handle customer complaints, resolve issues, and escalate when necessary.2. Sales & UpsellingMake outbound calls to promote products and services.Convert inquiries into sales opportunities.Cross-sell or upsell additional servic…