Multi Skilled Consultantchoma

JOB DETAILS:To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas• Achieve net profit growth for business• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards• Engage with the customers in a professional way as specified in the service standards• Ensure customer’s needs and expectations are understood and solutions provided• Deal with customer complaints, relating to collection activities and ensure that it is reso…