Collections Officer Job At Fnb

FNB
Lusaka, Zambia
Posted 2 years ago
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Job Description

JOB DETAILS:Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions• Carry out collections processes within mandate, meeting SLA targets and quality standards• Comply with governance in terms of legislative and audit requirements• Manage personal development to increase ow

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