Contact Centre Agent Job At Fnb

JOB DETAILS:To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met• Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service• Demonstrate teamwork as a valued team player• Assess own performance through seeking timely and clear feedback and request training where appropriate• Contribute to innovation by finding faster and more accurate ways of working• Comply with releva…