Front Desk Officer

JOB DETAILS::PurposeTo effectively manage the front office in order to offer an exemplary service to patrons of Inyati guestrooms.Key Responsibilities• Receive clients and ensure all is aligned to respect bookings• Create a clean, organized and positive office atmosphere at front office• Respond to queries from booked clients and escalated to respective sections within departments, ensure all is documented and follow-up from time to time for closure.• Attend to phone, take messages, and redirect calls to appropriate offices.• Maintain electronic and physical contracts, invoices and r…