Collections Officer

Recover delinquent accounts, compiles and maintain basic credit information, prepare reports, obtain approval for refinancing and repossessionsCollect arrears and negotiate acceptable payment arrangements and settlements, in line with mandateDeliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutionsCarry out collections processes within the mandate, meeting SLA targets and quality standardsComply with governance in terms of legislative and audit requirementsManage personal development to increase own skills and competenciesAll ap…