Collections Officer

Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessionsCollect arrears and negotiate acceptable payment arrangements and settlements, in line with mandateDeliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutionsCarry out collections processes within mandate, meeting SLA targets and quality standardsComply with governance in terms of legislative and audit requirementsManage personal development to increase own skills and competenciesJob Det…