To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areasAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsEngage with the customers in a professional way as specified in the service standardsEnsure customer’s needs and expectations are understood and solutions providedDeal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the …
Multi Skilled Consultant
First National Bank Zambia Ltd (FNB)
Lusaka, Zambia
Posted 1 years ago
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