Channels Business Officer

We are looking for a Channels Business Officer (CBO) to drive growth in alternative channels (Agency and Mobile Banking) through client registrations and usage, recruitment of agents and ensuring exceptional service delivery to customers and third-party agents in line with FINCA standards.ESSENTIAL DUTIES AND RESPONSIBILITIESCreate awareness, promote and (cross) sell FINCA’s Agent value proposition.Identify, assess and enrol new Agents (incl. installation of new POS terminals).Identify, assess and register new Savings Groups in your region.Monitor and manage performance of Agents in his/ her…