Job Description

The core functions for the Banking Officer shall include receiving customers into the banking hall, opening accounts for customers, create credit facilities in the core banking system, attend to customer queries/enquiries and perform such administrative functions as may be required from time to time pursuant to FINCA Zambia Banking Hall Policy and other applicable policies and procedures.CompetenciesSpeaks clearly and persuasively in positive or negative situations.Manages and oversees banking transactions and operationsResolve customer complaints, guiding them and providing relevant informati…