Debt Collections Quality Assurance Analyst

Debt Collections Quality Assurance Analyst2026-11-12T01:01:01+00:00Express CreditFULL_TIMELusakaLusaka10101ZambiaProfessional ServicesBusiness Operations,Customer Service,Admin & OfficeZMWMONTH2023-12-10T17:00:00+00:008Express Credit Zambia is a Bank of Zambia–licensed lender that provides fast, flexible loans to customers underserved by mainstream financiers. We are hiring four detail-driven Quality Assurance Analysts – two for Customer Experience and two for Debt Collection (Soft Collection) – to raise the standard of every customer conversation.DescriptionConduct regular call audits and…