Customer Service Representative Intern Job At Engie Energy Access Zambia Limited

JOB DETAILS:• Job Purpose/MissionEngie Energy Access is looking for highly motivated, hardworking and disciplined Individuals with a passion for delivering Exceptional Customer experience, to work in our Call Center as Customer Service Representatives (CSR)Duties and Responsibilities:• Creating a Positive Customer Experience• Receive customers and treat them with respect and dignity• Receive incoming calls from ENGIE customers• Be empathetic and compassionate while dealing with and managing customer complaints• Educate and emphasize to customers the importance of the financing agre…