Senior Customer Service Officer

Dangote Industries Zambia Ltd
Lusaka, Zambia
Posted 1 years ago
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Job Description

DescriptionThe Senior Customer Service Officer will play a key role in providing excellent customer service support to Dangote Cement customers. They will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication and problem-solving skills, as well as a dedication to delivering exceptional customer service.RequirementsResponsibilitiesHandle customer inquiries and provide information about products and servicesResolve customer complaints and issues in a timely and satisfactory mannerEnsure customer sa

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