IT Applications and Support

JOB DETAILS:Description1. System Administration and Infrastructure management –ERP SAP administration, Windows based applications, Service Desk (Fresh Service) management, and procedure documentation.2. IT Service Management· Issue resolution and communication, manage inbound and outbound communication with end-users, communicate faults or incidents to end users and or stakeholders and provide periodic feedback and fostering enhanced collaboration within the IT team.· Keep end-users informed about new technologies and best practices that can enhance their efficiency – Provide input to re…