Job Description

Hotel ReceptionistNumber of Positions: 2 femalesWork Location: LusakaJob Responsibilities:- Responsible for hotel front desk reception, warmly welcoming guests during check-in and check-out.- Handle procedures related to guest check-in, check-out, and extensions.- Answer phone calls, handle customer inquiries, reservations, and complaints.- Assist guests in resolving any issues encountered during their stay.- Responsible for cashier duties, account registration, and daily business report preparation.- Maintain the cleanliness of the front desk area and uphold a good hotel image.- Maintain good…