Banking Service Agent

JOB DETAILS:Location- kamwala south near yellow shop..and must be resident in kamwala or near areas.(indicate your location)*Responsibilities– Handle incoming and outgoing customer calls, emails, and other electronic communications to address customer needs and queries.– Provide exceptional customer service that exceeds expectations, ensuring a positive customer experience.– Maintain expert knowledge of FNB, zanaco products, services, and procedures to provide accurate information to customers– Manage administrative tasks, including updating customer records and maintaining accurate do…