Infrastructure and Service Delivery Manager – Fintech

PURPOSE OF THE JOBThe Infrastructure and Service Delivery Manager (ISDM) will be responsible for overseeing IT infrastructure operations, ensuring seamless delivery of technology services and operational support for the fintech unit. This role will manage infrastructure performance, vendor relationships, incident management, and service level agreements (SLAs), ensuring high availability and security of platforms critical to fintech operations (e.g., digital payments,USSD, mobile apps, APIs).The ISDM will act as a bridge between technical teams, vendors, and business stakeholders to ensure ser…