Manager Refunds Management

JOB DETAILS:Job SummaryReporting to the Head – Portfolio Management, the Job holder will ensure the verification of refund queries, calculation of refund amounts, processing of refunds and preparation of refunds EFT payment, submission to the appropriate (Finance or Commercial) department for final pay-out to clientsJob Specifications• Implement strategies for timely handling of refunds processing and pay out.• Formulate plans to meet the business objectives and long-term goals.• Review and determine the Refunds unit team’s strengths, weaknesses, operational effectiveness, and opport…