Senior Customer Service Assistant X7

LOCATIONS: LUSAKA, KONKOLA, CHINGOLA, MUFULIRA, CHIPATA, MAZABUKAJob SummaryReporting to the Branch Head, the Senior Customer Service Assistant (SCSA) is the primary contact person between Bayport and the client. The SCSA interacts with the clients on the Bayport portfolio to educate them about the various products the company has to offer. The SCSA also advises customers on the loan issuance process, requirements, and the different products offered by the institution and ensures that all necessary procedures as outlined by the company are adhered to before issuing a loan.Job SpecificationsEff…